Client Portal: Understanding Verification Pages

Understanding Verification Pages

Periodically, the portal will ask you to verify your contact information. It is extremely important that Quikaid be able to contact you at any point throughout the process. Be sure to confirm or update your information on each page.

Please note that this specific page in the Quikaid Client Portal may only be accessible if you are already logged in (https://my.quikaid.com/Login).

First, you will be asked to confirm or update your mailing address. This is the current mailing address we have on file which means all your mail will be sent here. If your mailing address has changed, click on the yellow “Update” button, and proceed to changing your address.  If the mailing address we have on file for you is correct, click on the blue “Verify Phone Information" button so that you can now verify and/or update your phone numbers.

Second, you will be asked to confirm or update your phone numbers. If anyone from Quikaid must contact you regarding your claim, these are the numbers that will be called. Be sure to have the best number(s) where you can be reached directly listed here. From this page, you can add a new number, remove old numbers, authorize text consent to allow Quikaid to text you, and choose which number should be your primary, should you have more than one number on file. After you update this information or confirm that what we currently have on file is still correct, click on the blue “Continue to Email Address Verification" button so that you can now verify and/or update your email. 

Third, you will be asked to confirm or update your email address. Email is a great alternative way to stay in touch. Be sure to have the best email address that you have access to listed here. From this page, you can add a new email, remove old emails that you no longer have access to, and choose which email should be your primary, should you have more than one email address on file. After you update this information or confirm that what we currently have on file is still correct, click on the blue “Continue to Emergency Contact Verification" button so that you can now verify and/or update your Emergency Contacts. 

Lastly, you will be asked to confirm or update your emergency contacts. Emergency contacts are important to a claim in case Quikaid is unable to reach you directly at your own phone number because your phone goes out of service, or it gets misplaced. Be sure to have the best Emergency Contact listed here. From this page, you can add a new emergency contact. Should the information that we have on file be out of date or incorrect, simply click on the green “Add new emergency contact” button and enter in your contact’s information.

After you update this information or confirm that what we currently have on file is still correct, click on the blue “Done! Return to your Portal Main Page" button.

Quikaid Client Portal, Verification Pages

Need More Help?

We understand that navigating a client portal can be a new experience for some, and we're here to support you every step of the way. Should you require further assistance or guidance, we highly encourage you to explore our comprehensive A-Z overview of the client portal, which is designed to provide in-depth insights into the various features and functionalities available to you.

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